Terms and Conditions

Introduction

Welcome to The Veedah Publishing Limited. By accessing our website and using our services, you agree to be bound by the following terms and conditions (the “Terms”). Please read them carefully. If you do not agree to these Terms, you must not use our services or purchase our products. These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Ireland.

We’ve tried to keep our Terms and Conditions as clear as possible, and give you all the information we can (but not too much) about your online transactions so that you completely understand the whole process, from order to delivery and beyond. With this in mind you’ll find a list of useful pages when using our site, including registering with us, how to buy online, all about your order, payments and security and most importantly peace of mind. It’s really important to us that your online shopping experience meets expectations, so please spend a few minutes and read on. You’ll need to accept our Terms every time you make a purchase.

Please note that different Terms (including prices, charges for services, availability, delivery times and returns policies) apply to purchases made in one of our stores. You must follow any policies made available to you within the services. Do not misuse our services. For example, do not interfere with our services or try to access them using a method other than the interface and the instructions that we provide. You may use our services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance. We acknowledge we have a legal duty to supply goods that are in conformity with a contract.

Intellectual Property Rights

The content on our website, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Veedah Publishing Limited or its content suppliers and protected by Irish and international copyright laws.

Provision of Services

We provide digital products, including but not limited to online courses and guides related to earning rewards from online systems. Our services are described on our website. The Veedah Publishing Limited reserves the right to modify or discontinue, temporarily or permanently, the services (or any part of them) with or without notice.

Purchases and Payment

By purchasing a product from The Veedah Publishing Limited, you agree to pay the listed price and any applicable taxes. All payments are processed securely. We do not store credit card details nor do we share details with any 3rd parties.

Firstly, don’t panic if you make any mistakes during your order, you can correct any input errors right up until you confirm payment. Once you’re happy everything is correct and you’ve submitted an order you’ll be given an Order Reference Number and details of the products (and/or services) you have ordered. You’ll then receive an email headed ‘Order Acknowledgement’ recognising receipt of your order. We will then send a further email headed ‘Order Confirmation’. This second email also lets you know how your products will be delivered to you. If we have to cancel all or part of your order for any reason, we will email you to let you know.

If you have placed an order by telephone and you don’t have an email address, we’ll give you the Order Reference Number over the phone and send you a copy of your receipt.

Sometimes we have to hold our hands up and admit we have made a mistake by unintentionally publishing inaccurate information on the site (e.g. the price, description or availability of a product you have ordered). In this instance we may have to cancel your order at any time, even if you have received your Order Confirmation email, and you will receive a full refund of any charges already paid. Refunds can take up to 5 working days to appear back into your account.

As you would expect all our prices are in Irish Euro. The total cost of your order will be the price of the products you order, the delivery charge (if any), plus any additional services you choose e.g. installation. You’ll see all these in your Shopping Basket before you submit an order. Payment is deducted once an order is submitted. You can pay using the following credit cards:

MasterCard
Visa
Visa Debit

We only accept Irish registered bank cards and don’t accept cheques or cash for online orders. When deciding whether to accept your order we may use certain information about you, including any received from our accredited identity verification partner. For example, we may pass on your details for them to check against certain public and private databases. This will help to protect you and us from fraudulent activities.

If we identify a transaction as being potentially fraudulent we may ask our courier to return the goods to our warehouse, we may cancel your order even after you will have received the Order Confirmation email. We use identity checking to protect you and detect and prevent fraud. As part of our security checks we may call you to verify your details and your identity.

Card transactions are authenticated on our behalf by our payment provider. This means that, for your own security, we try to ensure that only the owner of the card is able to use it. Our Identity Verification partner will check against various public and private databases and retain a record of the check and your details that they may use to assist other companies with identity checking.

Disclaimer of Warranties and Limitation of Liability

Our services and all information, content, materials, products, and other services included on or otherwise made available to you through our services are provided by The Veedah Publishing Limited on an “as is” and “as available” basis, unless otherwise specified in writing. The Veedah Publishing Limited makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products or other services included on or otherwise made available to you through our services, unless otherwise specified in writing.

Restrictions

Some of our products may have a minimum age requirement, and by ordering you are confirming that you are of the required age. Your age may be checked using an approved age verification service.

Refunds and Cancellation

Due to the digital nature of our products, all sales are considered final once access to the digital product has been granted. Please review your order carefully before making a purchase. If you purchased online, you can return your item within 30 days even if you have opened it for inspection along with proof of purchase (excludes courses that have been attended, even partially).

Following European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, we will accept items back even if you have opened the goods to inspect them. You are entitled to a refund as long as you inform us of your decision to cancel within 30 calendar days from the day after delivery of the goods. You can examine the goods as you would in a shop but you must not have used or installed them or input any data on them.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Only regular priced items may be refunded. Sale items may be refunded at our discretion based on the purchased price. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange and refund will be at our discretion.

In the case of a service contract or a contract for the supply of a digital download, the cancellation period will expire after 14 days from the day of the conclusion of the contract. If you consent to a digital download starting within the 14 day cancellation period and acknowledge the right to cancel will be lost, you will not be able to request a refund.

Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our services, you agree that The Veedah Publishing Limited can use such data in accordance with our privacy policies.

What information do we collect? The information we collect may include:

Your Internet protocol (IP) address
Log in and password details
Your browser type and version
Your Purchase History

We may need to pass the information we collect to other companies within our group for administrative purposes. We may also use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally indentifiable customer information.

Our security procedures mean that we may occasionally request proof of identity before we disclose information to you or require you to enter your password to access areas of the site displaying sensitive information.

This website

We, our Group of companies and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

Perks

We want to make sure that VEEDAH PUBLISHING Perks always works for you, so we may change the benefits and offers that it provides. There may be more terms that apply to specific offers or services that are open to you through VEEDAH PUBLISHING Perks – but we’ll let you know about these at the time.

You can leave at any time, and we might decide to close VEEDAH PUBLISHING Perks. If that happens, we’d love to stay in touch to send you offers that you might not want to miss. But we’ll do this only as set out in our Privacy Policy. You can unsubscribe or change your preferences at any time – you’re in control!

General

The following are the terms and conditions for use of Veedah Punlishing Ltd website or any Internet site to which the website is linked (the website’s “website”).

Additional terms and conditions may apply for prize competitions and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the VEEDAH PUBLISHING website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We acknowledge we have a legal duty to supply goods that are in conformity with a contract.

Under EU Regulations we are required to provide consumers with an electronic link to the Online Dispute Resolution (ODR) platform. You can submit a complaint via the Online Dispute Resolution platform, which can be found at https://ec.europa.eu.

You are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorised use or any other breach of security.

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of VEEDAH PUBLISHING.

Advertising

We reserve the right at all times to place advertisements and promotions on the website. Advertisers and sponsors on the website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused therefrom.

All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products.

Disclaimer of warranties

The information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

Limitation of liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.

Proprietary Rights

You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you on the Website by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

Modification

We reserve the right to change the terms of use or policies regarding the use of the website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.

Governing Law

The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Termination

We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.

Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.